Work With Your 24/7 Monitoring Agents
The moment your home alarm system in West Bloomfield goes off, your round-the-clock monitoring professionals will spring to action. Their first move is to validate your alarm, and that includes getting in contact with you. The guideline they abide by depends on the type of emergency. For instance, if the emergency is due to a medical situation, one effort will be made to contact you before first responders are dispatched. If you have an intrusion - the most frequent type of alarm - a monitoring agent will follow these guidelines to reach out to you:
- An effort will be made to contact you via the central command panel. You will typically be asked for a passcode.
- If that doesn’t get a response, a call is made to your primary contact number.
- A second number or your primary contact person is attempted next.
- If there still isn’t an answer, local law enforcement officers are deployed.
- Your monitoring specialists will attempt to reach you again once the proper authorities are alerted.
If you're not in a position to interact with monitoring staff, that’s OK. Help will still be deployed even when you're not able to confirm the emergency.
Prepare for any emergency with a Vivint home alarm system in West Bloomfield
Stay ready for any crisis with a modern home alarm system in West Bloomfield from Vivint. Dial (248) 963-1801 to start designing your property’s security today.