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What should you do if your West Bloomfield home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your home – and your loved ones – against the multitude of risks you might encounter, like burglary, fire, and flooding. Even though your home might be ready, that doesn’t necessarily mean you are. Do you know what to do if your West Bloomfield home alarm system goes off? The blasting of an alarm can be jarring, confusing, and might incite panic. Your best bet is to stay composed and abide by these simple tips.

Steps to Take When Your Home Alarm System In West Bloomfield Triggers

You never want to be in this situation, but it’s also why you put in a home alarm system in the first place. You’re awakened in the middle of the night with the unmistakable sounding of an alarm after a home security component has been triggered. So what is your next move?

  1. Don’t panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is racing. But staying calm is the best way to appraise the situation. Avoid the temptation of trying to handle the emergency yourself but instead allow your monitoring professionals and first responders to carry out their job.
  2. Protect your family. Your primary concern should be your family and moving them out of harm’s way. In the case of a intrusion, this might include going to a designated safe room as far away from entry points as possible. The intruder was in all likelihood already turned away by the alarm, but it’s always smart to be extra careful. If there’s smoke or a blaze, you ought to leave your home immediately.
  3. Don’t forget your phone. Most homeowners keep their phones with them at all times these days, but you might fail to grab it during an urgent situation. Try to remember it. You’ll be able to keep in contact with your monitoring professionals and get alerts through your home security app.

Work With Your 24/7 Monitoring Agents

The moment your home alarm system in West Bloomfield goes off, your round-the-clock monitoring professionals will spring to action. Their first move is to validate your alarm, and that includes getting in contact with you. The guideline they abide by depends on the type of emergency. For instance, if the emergency is due to a medical situation, one effort will be made to contact you before first responders are dispatched. If you have an intrusion - the most frequent type of alarm - a monitoring agent will follow these guidelines to reach out to you:

  • An effort will be made to contact you via the central command panel. You will typically be asked for a passcode.
  • If that doesn’t get a response, a call is made to your primary contact number.
  • A second number or your primary contact person is attempted next.
  • If there still isn’t an answer, local law enforcement officers are deployed.
  • Your monitoring specialists will attempt to reach you again once the proper authorities are alerted.

If you're not in a position to interact with monitoring staff, that’s OK. Help will still be deployed even when you're not able to confirm the emergency.

Prepare for any emergency with a Vivint home alarm system in West Bloomfield

Stay ready for any crisis with a modern home alarm system in West Bloomfield from Vivint. Dial (248) 963-1801 to start designing your property’s security today.